263 Gloucester Street, Taradale, Napier 4112, New Zealand | +6468448256

Privacy Policy

At Lush & Leafy, we recognize that your privacy is of utmost importance, and we are dedicated to protecting the personal information you entrust to us. When you visit our website, register for our services, place orders, subscribe to our newsletters, or otherwise engage with us, we collect personal data that you provide voluntarily, including but not limited to your full name, email address, mailing address, phone number, and payment details. In addition, we automatically collect certain technical information about your device and interaction with our site through cookies and similar tracking technologies, which may include your IP address, browser type, operating system, referring URLs, pages viewed, and usage patterns. This data helps us understand user preferences, enhance our website’s functionality, maintain security, and improve overall service delivery. The information we gather is used primarily to provide and maintain our services, process your transactions, respond to your inquiries and requests, send you relevant communications such as updates and promotional offers if you have consented to receive them, and perform analytics to optimize the user experience. We share your personal information only with trusted third-party service providers who assist us with payment processing, order fulfillment, marketing campaigns, data analysis, and website hosting; these parties are bound by confidentiality agreements and are restricted from using your data for any other purposes. We do not sell or rent your personal data to any outside organizations. Your information is retained only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. You have the right to access your personal information, request corrections, restrict processing, or request deletion in accordance with applicable laws. You may also opt out of receiving promotional emails at any time, though administrative messages related to your account or transactions will continue to be sent. To safeguard your data, we implement robust security measures including encryption, secure servers, access controls, and regular security audits; however, please be aware that no method of online transmission or electronic storage is completely secure. We reserve the right to update this Privacy Policy as needed to reflect changes in practices, legal requirements, or technology, and encourage you to review it periodically. Continued use of our services after any such changes indicates your acceptance of the updated policy. If you have any questions or concerns about how your personal information is handled or wish to exercise your rights, please contact us directly at Lush & Leafy, and we will respond promptly and transparently to your requests.